Terms & Conditions

1. Introduction & Acceptance

Welcome to [Site Name] (the "Site"), owned and operated by [Legal Entity Name]. These Terms & Conditions ("Terms") govern your access to and use of the Site, all associated services, digital products, courses, consults, forums, downloads, and any functionality offered through the platform (collectively "Services"). By accessing, viewing, registering for, or purchasing Services through the Site, you agree to be bound by these Terms and by any additional terms that appear on particular sections of the Site (including course-specific terms). If you do not agree to these Terms, do not use the Site.

These Terms form a legally binding agreement between you and [Legal Entity Name]. For questions about these Terms, contact us at [Contact Email].

2. Definitions

For clarity, the following definitions apply:

• "User" or "you": any visitor to or user of the Site.
• "Content": text, audio, video, images, course materials, downloads, and other materials made available on the Site.
• "Course": an educational product or program delivered by the Site, typically via Tutor LMS and third-party video hosts (e.g., Vimeo).
• "Consult": a scheduled coaching or advisory session delivered by the Site or contracted professionals.
• "Donations": voluntary monetary contributions made through the Site to support scholarships, community programming, and partner grants.

3. Eligibility & Account Responsibility

You represent and warrant that you are at least 13 years old. If you are under 18, you must have parental or guardian permission to use paid Services. Certain Services may require a minimum age of 18; such requirements will be stated on the relevant product page.

If you create an account, you agree to (a) provide accurate, current and complete information, (b) maintain and promptly update your account information, and (c) keep your password and account credentials secure. You are fully responsible for all activities occurring under your account, whether or not authorized by you. Notify us immediately of any unauthorized use. We are not responsible for losses arising from unauthorized use if you fail to safeguard your credentials.

4. Services, Course Access & Delivery

We provide digital courses, consults, downloads, community forums and other programs. Courses are typically delivered via Tutor LMS and include multimedia hosted by third parties (e.g., Vimeo). Course pages will describe the scope, price, access duration and any special terms (drip schedules, cohort dates, certificate conditions).

By purchasing a Course you receive a limited, non-exclusive, non-transferable license to access the Course content for your personal, non-commercial use only. You may not distribute, resell, relicense, or make available Course content to third parties unless expressly authorized in writing.

Depending on the Course, access may be lifetime, time-limited, or subscription-based. Access expiration, transferability, and device limits will be shown prior to purchase and in your order confirmation.

5. Consult Services & Deliverables

Consults are educational, coaching, and referral-oriented sessions (e.g., Research-Informed Coaching, Clinical Referral Consult, Group Strategy sessions). Consults may require pre-session intake forms and may include educational resources afterward. Consults do not constitute medical diagnosis or treatment, unless explicitly provided by a licensed clinician under a separate agreement. We may record sessions only with explicit consent.

Scheduling: Consult bookings are made via our scheduling system (e.g., Calendly) or account dashboard, and confirmed via email. You must provide accurate contact information. Invoices and payment confirmations will be sent to the email associated with your account or purchase.

6. Donations, Scholarships & Giving

Donations made through the Site support scholarships, free course seats, community workshops, and grantmaking to partner organizations. Donation receipts are provided according to whether we are a registered tax-exempt organization (see your receipt for tax language). Designated donations to third-party partners will be forwarded with confirmation. We publish an annual giving report describing fund allocation and program impact. Donor information is processed per our Privacy Policy.

7. Payment, Billing & Refund Policy

We use third-party payment processors (e.g., Stripe, PayPal). By making a purchase you authorize the processor to charge the payment method you provide. We do not store raw payment card data. Prices are posted on product pages and are subject to change. Promotional offers and discounts are governed by their terms.

Refunds: Refund policies vary by product and are displayed at the point of purchase. Unless otherwise specified, digital product sales are final once access has been granted. For subscriptions, cancelation stops future recurring charges but does not necessarily entitle you to a prorated refund unless specified. To request a refund, contact [Contact Email] with your order details.

Chargebacks: If you initiate a chargeback, we will respond to the processor and may suspend your account pending resolution. Unwarranted chargebacks may be referred to collections and subject you to additional fees.

8. Intellectual Property, Copyright & DMCA

All Site content, including course materials, text, images, graphics, audio, and code, is owned or licensed by [Site Name] and protected by copyright, trademark and other intellectual property laws. You may not copy, distribute, display, or create derivative works of Site content except as permitted by an express license.

If you believe copyrighted work has been used on the Site without authorization, please provide a written notice (DMCA takedown notice) to our designated agent at [Contact Email] including: (i) signature of the claimant, (ii) identification of copyrighted work, (iii) identification of infringing material and location URL, (iv) contact information, (v) a statement of good faith, and (vi) a statement under penalty of perjury that information is accurate.

9. User Content & Community Behavior

If you post content (comments, forum posts, user-generated materials), you retain ownership but grant us a worldwide, royalty-free, transferable license to use, display, reproduce, and distribute your content to operate the Site and promote Services. You represent that your content does not infringe others' rights and is not unlawful.

Prohibited conduct includes harassment, hate speech, doxxing, spamming, uploading malware, posting copyrighted material you do not own, or any activity that violates applicable law. We reserve the right to remove content and suspend or terminate accounts for violations without prior notice.

10. Health, Medical & Research Disclaimers

Content on the Site addresses women’s hormones, peri-menopause, and wellbeing from a social psychology and research-informed perspective. Content is educational and not medical advice. It is not intended to replace consultation with a qualified healthcare professional. Do not disregard professional medical advice due to information obtained on this Site. If you have a medical emergency, contact local emergency services immediately.

Intake forms and consult communications may collect health-related information; any such information will be handled according to our Privacy Policy. Our consults are not by default HIPAA-covered; if you need a HIPAA-compliant session, contact us to arrange an agreement with a HIPAA-compliant clinician.

11. Third-Party Services, Integrations & Links

The Site integrates with third-party services including Vimeo (video hosting), Tutor LMS (course system), Stripe/PayPal (payments), Zoom (live sessions), Calendly (scheduling), Google services (Analytics, reCAPTCHA), and social networks. These services have their own terms and privacy practices. We are not responsible for third-party content, service outages, or policies. Links to third-party websites do not imply endorsement.

Where personal data is shared with third-party processors, it is governed by our Privacy Policy and the processors' terms. For EEA-to-U.S. transfers, we rely on appropriate legal safeguards where required.

12. Privacy & Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and share personal information. By using the Site, you consent to the collection and processing of information as described in that policy. If you are located in the European Economic Area, the UK or covered U.S. states (e.g., California), you may have additional rights such as access, rectification, deletion, portability, and objection. See the Privacy Policy for instructions to exercise those rights.

13. Security & Data Retention

We implement reasonable administrative, technical and physical measures designed to protect your information. While we take steps to secure your data, no system can be guaranteed 100% secure. We retain data as necessary for service delivery, legal or tax obligations, dispute resolution and legitimate business needs. Typical retention periods include account data while your account is active and financial records for tax purposes for a period of years as required by law.

14. Warranties, No Guarantee & Limitation of Liability

THE SITE, SERVICES AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

IN NO EVENT WILL [Site Name], ITS AFFILIATES, OFFICERS, DIRECTORS OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, LOSS OF PROFITS, DATA, GOODWILL OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SITE, REGARDLESS OF LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR DIRECT DAMAGES ARISING FROM OR RELATED TO THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN THAT CASE, LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

15. Indemnification

You agree to indemnify and hold harmless [Site Name] and its officers, directors, employees, agents, affiliates and service providers from any claim, demand, loss, liability, or expense (including reasonable attorneys' fees) arising out of or relating to: (a) your breach of these Terms, (b) your violation of law or third-party rights, (c) your User Content, or (d) your use of the Site in violation of these Terms.

16. Termination & Suspension

We may suspend or terminate your access to the Site for violation of these Terms, for legitimate business reasons, or at our discretion. Upon termination, your right to access Services and Content ceases. Certain provisions of these Terms (including limitation of liability, indemnity, payment obligations, and intellectual property terms) survive termination.

17. Dispute Resolution, Governing Law & Venue

These Terms are governed by the laws of the United States and the State of [Insert State], without regard to conflict of law rules. You and we agree that disputes will be resolved in the state or federal courts located in that state. Alternatively, parties may agree to binding arbitration under applicable rules; any arbitration will be held in the designated forum and shall be final and binding. If any portion of this section is found unenforceable, the remaining portions will remain in effect.

18. Changes to Terms

We may modify these Terms at any time. If changes are material, we will provide notice (such as by email to account holders or a prominent notice on the Site). Continued use after notice constitutes acceptance of the updated Terms. It is your responsibility to review Terms periodically.

19. Notices

We may send notices via email, postings on the Site, or regular mail to the address on file. For legal notices or DMCA requests, contact [Contact Email] or send mail to: [Business Address].

20. Miscellaneous

Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect. Waiver: Our failure to enforce a right does not constitute a waiver of that right. Assignment: We may assign our rights under these Terms to an affiliate or successor entity. Entire Agreement: These Terms, together with the Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and [Legal Entity Name] regarding the Site.

21. Contact Information

For questions about these Terms or for customer support, email: [Contact Email]. Mail: [Business Address]. We aim to respond to inquiries promptly.

Last updated: [Insert Date].